 |
The Customer Service team spirit focuses on full customer satisfaction while creating partnerships and broadening our five main activities.
The company continuously improves its performances regarding customer services in the following areas:
Field Service and 24 hours Technical Assistance:
-
Installation and commissioning of new equipment
-
24h, 7 days technical assistance on site
-
Preventive maintenance and repairs
Spare Parts Supply:
Maintenance Contracts:
-
Tailor-made contracts, from preventive to full-options, are available
-
Short notice (4 hours) and N°1 priority according to requirements
Help Desk & Training:
-
On line technical assistance
-
Direct trouble shooting
-
Installation and maintenance advices
-
Training courses on our products
Documentation:
|
 |
Local Customer Service
